The HR Specialist – Learning Development & Performance Management is responsible for planning, coordinating, and administering support staff learning, professional development, and performance management systems in alignment with school priorities, HR initiatives, and compliance requirements. Reporting to the Director of Human Resources, this role plays a key operational role in supporting workforce development, employee performance effectiveness, and a positive employee experience.

The position manages support staff performance management frameworks, evaluation cycles, documentation, and timelines, ensuring processes are consistently applied in accordance with school policies, procedures, and legal standards. The role also plans and coordinates support staff professional learning and development initiatives, working closely with the Office of Learning and other stakeholders to deliver schoolwide employee learning and wellness activities.

In addition, the HR Specialist serves as a primary point of contact for support staff professional learning development and performance management‑related inquiries, providing guidance, coordination, and clear communication to support staff members and their supervisors. The role supports strategic HR initiatives related to supporting workforce planning and staff development, contributes to process improvements, and ensures accuracy, confidentiality, and professionalism in managing support staff performance and professional growth records.

Core Duties and Responsibilities: 

• Plans, coordinates, and delivers support staff professional learning and development, and employee wellness initiatives aligned with organizational goals and HR priorities.
• Coordinates schoolwide employee learning and development initiatives in collaboration with the Office of Learning.
• Manages support staff performance management systems, ensuring evaluation processes align with school policies, procedures, standards, and established timelines.
• Coordinates and manages support staff performance review cycles, including process administration, timeline management, and tracking of performance review related documentation.
• Manages support staff professional learning, development, and performance‑related inquiries and communications.
• Provide guidance, advisory support, and process improvement recommendations related to support staff performance management.
• Ensure compliance with performance management policies, procedures, and applicable legal requirements.
• Support strategic HR initiatives related to workforce planning, employee development, and organizational effectiveness. 
• Perform other HR initiatives and projects as assigned.

Position Specific Key Competencies:

• Proven experience in HR full functions, especially expertise in employee learning development and performance management systems
• Strong knowledge of employment and performance management and HR policy compliance.
• Demonstrated leadership and collaborative teamwork skills.
• Excellent communication, interpersonal skills, and effective problem-solving abilities.
• Proficiency in planning, project management, and organizational coordination.
• Advanced analytical and logical thinking for evaluating complex situations and identifying causes and consequences.
• High attention to detail for accurate correspondence, reports, and data management.
• Ability to manage emotions, handle difficult conversations, cope with stress, and accept feedback professionally.
• Professional awareness of behavioral impact and ability to maintain positive and professional interactions at all times.
• Commitment to confidentiality in managing sensitive issues and staff concerns independently and professionally.
• Language Proficiency:
• Advanced level of English proficiency in speaking, listening, writing and reading. 
• Native Mandarin proficiency in speaking, listening, writing and reading. 

Work schedule: 08:00 AM to 17:00 PM; Monday – Friday, inclusive of 1 hour lunch break